Shipping policy
At Integral our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to dispatch within 24 hours after the order is placed. All product is in house so there will be no manufacturer processing time. National holidays can add additional processing and transit time to orders.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. When selecting two-day express, this does not mean you will receive the order in exactly two days. We choose the two-day option that each shipping company provides. This is typically UPS second day air. A day of handling time is also included before shipping. Standard US (lower 48) orders are shipped by the ground service at a variety of shipping companies. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. If you are located in Hawaii or Alaska, shipments may take up to 30 days to arrive.