Frequently Asked Questions
Cup holder expander vehicle fitment
Each version of our cup holder expander is compatible with most vehicles on the market. However, there are certain models they are not compatible with. Please review the fitment photo included in each listing before purchase. Vehicles that are NOT compatible with our cup holder expander selection:
Our return and refund policy
Any unused items may be returned within 30 days and the full product cost will be refunded. To start the return process, please email info@integralusa.net with your order number or full order name. You will be issued a prepaid return label that is valid at any USPS location. Once we receive the item, your refund will be issued.
If any items arrived damaged, broken, or unusable, please contact info@integralusa.net and your claim will be handled within 1-2 business days.
Our warranty policy
All products include a minimum 6-month manufacturer warranty. If there is any problem at all, please reach out to info@integralusa.net and you will be taken care of within 1-2 business days.
Product delivery times
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to dispatch within 24 hours after the order is placed. All products are in house so there will be no manufacturer processing time.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. When selecting priority shipping, this will upgrade shipping to the selected company’s two-day shipping option. A day of handling time before shipping is included in this timeframe. Standard US (lower 48) orders are shipped by the ground service at a variety of shipping companies. After processing and leaving the warehouse, items usually take between 5 and 14 days to arrive at their destination but can take longer from time to time. If you are in Hawaii or Alaska, shipments may take up to 30 days to arrive.
Contact
If you have any additional questions, please contact us at info@integralusa.net. We will be happy to assist you as soon as possible.